Hill House’s owner David Smith had previous careers as a banking/real estate journalist in Washington, D.C., a commercial real estate appraiser in Tampa Bay and Orlando, and a restaurant waiter in New Orleans. David grew up in Pensacola, Fla, and has family roots in Louisiana.
Vanessa Bourgeois, formerly a sous chef at the Grove Park Inn, and Eva Tauras-Craig, who, among other things, managed a yoga retreat on Mexico's Pacific Coast, are Hill House’s assistant innkeepers. Katie Nagel and Joe Gill, who have years of experience running the Asheville hostel Bon Paul and Sharky's, are Hill House's resident managers and take the lead with afternoon guest concierge work. They all tell David what to do.